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How can I place an order online?
Visit our website, browse our catalog, and select the items you wish to purchase. Add them to your cart, then proceed to checkout. Follow the prompts to enter your delivery details, payment information, and review your order before confirming.
What payment methods do you accept?
We accept major credit cards, debit cards, and digital payment options like PayPal. For in-store purchases, we also accept cash and gift cards.
What should I do if my order is damaged or missing?
If your order arrives damaged or is missing items, please contact our customer service team immediately. Provide your order number and details about the issue, and we will assist with a resolution or replacement.
How long does it take to process an order before shipping?
Order processing typically takes 1-2 business days. During peak periods or for custom items, processing may take longer. You’ll receive a notification once your order is being prepared for shipment.
Are there any items that cannot be returned?
Certain items, such as perishable goods, custom-made products, and digital downloads, may not be eligible for return. Please review our return policy for a full list of exclusions.
How do I enter a shipping address?
A shipping information page will be presented where you can enter a separate shipping address and the shipping method can be chosen.